Last Updated: December 2025
To keep your shopping experience smooth and secure, this Payment Policy explains how payments are handled at Universal Floor Mats.
Accepted Payment Methods
We accept
• Major credit cards (Visa, MasterCard, Amex, Discover)
• Debit cards
• ACH or wire transfers for approved purchase orders
• Approved corporate accounts with written terms
Secure Payment Processing
All payments are processed through trusted third party gateways. The Floor Mats LLC does not store complete card numbers on our servers. Your checkout is protected using industry-level encryption.
When Payment Is Taken
Standard products
Payment is taken when your order is placed.
Custom products
Full payment must be completed before artwork proofs, production or shipment. Custom orders cannot be paid after delivery unless special terms are approved.
Declined or Failed Payments
If a transaction fails
• We will notify you
• Your order will be placed on hold
• We may request another payment method
We reserve the right to cancel orders that fail payment verification checks.
Purchase Orders
Purchase order terms may be granted to qualified businesses, schools, government agencies and corporate clients.
All PO terms must be approved in writing.
Late payments may incur service charges.
Refunds
Refunds for eligible orders will be issued to the original payment method once approved. Refund timing depends on your bank or payment provider.
Questions About Payments?
Email accounting@universalfloormats.com
Phone 888 605 0678