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Custom Shape Logo Mat

$310.35

Custom shape logo mats revolutionize branding by breaking free from traditional rectangular constraints. Featuring photographic-quality digital printing at 76 DPI on eco-friendly PET carpet, these mats can be die-cut to virtually any shape you envision—from simple circles and ovals to intricate company mascots, product silhouettes, or custom geometric designs.

  • Unlimited die-cut shapes—design creativity without boundaries
  • Photographic-quality printing at 76 DPI resolution
  • 100% recycled eco-friendly PET carpet (32 oz./sq. yard)
  • 150 standard color options for vibrant logo reproduction
  • Durable 90-mil nitrile rubber backing won’t crack or curl
  • Naturally fade-resistant and stain-resistant PET yarn
  • Choice of smooth or cleated backing options
  • Sizes available up to 6′ wide x 23′ long
  • Made in USA with environmentally responsible materials
Made in USA



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SKU: UFMLMCC Category:

Description

Custom shape logo mats from Universal Floor Mats unleash creative possibilities that traditional rectangular mats simply cannot achieve. Break away from conventional shapes and create truly distinctive branding statements with mats die-cut to match your company logo, product silhouette, mascot design, or any creative vision. Whether you want a mat shaped like your signature product, cut to follow your logo’s exact contours, or designed in unique geometric patterns, these custom shape logo mats transform floor space into three-dimensional branding artwork that commands attention and creates memorable impressions.

The advanced 76 DPI digital printing technology delivers photographic-quality reproduction on premium 32-ounce per square yard eco-friendly PET (polyethylene terephthalate) carpet. This high-definition printing captures fine details, subtle shading, gradients, and 3D imaging effects with exceptional clarity. The eco-friendly PET yarn is manufactured from 100% recycled content reclaimed from plastic, combining environmental responsibility with superior performance. PET yarn offers natural fade resistance and stain resistance that surpasses many traditional carpet fibers, ensuring your custom-shaped creation maintains vibrant appearance through years of use.

Universal Floor Mats combines this premium carpet surface with heavy-duty 90-mil nitrile rubber backing that will not crack, curl, or separate—even in complex custom shapes with intricate cut patterns. Choose from smooth backing for hard floor surfaces or cleated backing options for secure placement on various floor types. Available in sizes up to 6 feet wide and 23 feet long, custom shape logo mats accommodate everything from compact mascot shapes to expansive custom configurations. Select from 150 standard colors, or request specific PMS color matching for precise brand color reproduction.

 

Corporate & Office:

Hospitality & Entertainment:

Healthcare & Institutional:

Sports & Recreation:

Special Events & Promotions:

 

Additional information

Color

A1, A6, B1, B6, D1, D6, E1, E6, F1, F6, G1, G6, H1, H6, I1, I6, J6, K1, K6, L1, L6, M1, M6, N1, N6, O1, O2, O3, O4, O5, O6, O7, O8, O9, O10

Backing

Smooth for Hard Floors, Gripper for Carpeted Floors

Layout

Horizontal(Landscape), Vertical(Portrait)

Features & Benefits

Feature Benefit
Unlimited custom die-cut shapesBreak free from rectangular constraints; create distinctive branding that matches your logo's exact contours, product silhouettes, mascots, or creative geometric designs
High-definition 76 DPI digital printingDelivers photographic-quality reproduction capturing fine details, shading, gradients, and 3D imaging effects with exceptional clarity that makes your design truly come alive
Eco-friendly PET carpet - 100% recycled contentCombines environmental responsibility with superior performance; made from reclaimed plastic, reducing environmental impact while delivering premium quality
Heavy commercial 32 oz./sq. yard carpet weightProvides substantial, luxurious feel that communicates quality; dense carpet construction resists crushing and maintains appearance in high-traffic applications
Natural fade resistance of PET yarnMaintains vibrant colors through years of use, repeated cleaning, and exposure to light; superior color-fastness compared to traditional carpet fibers
Natural stain resistance of PET yarnResists common stains without chemical treatments; AATCC Grade 10 stain resistance rating means virtually no staining from typical spills
90-mil nitrile rubber backingHeavy-duty backing provides exceptional durability; will not crack, curl, or separate even in complex custom shapes with intricate cut patterns
Smooth or cleated backing optionsSmooth backing for hard floors provides stable placement; cleated backing offers enhanced grip on various floor types for secure positioning
Commercially launderable (shape-dependent)Extends mat lifespan through professional cleaning; proper laundering prevents soil buildup and maintains like-new appearance
Made in USASupports American manufacturing; ensures quality control and faster shipping times; environmentally responsible domestic production

Maintenance Tips

  • Daily Maintenance

    Vacuuming Protocol Vacuum custom shape logo mats daily in high-traffic commercial areas. Use vacuum with adjustable height settings appropriate for the 32 oz. carpet pile. For intricate custom shapes with detailed edges or fine points, use crevice attachment to clean around shape contours where debris accumulates. In moderate-traffic areas, vacuum weekly minimum.

    Directional Cleaning For mats with directional designs or asymmetric shapes, vacuum in multiple directions to ensure thorough dirt removal from dense PET pile. Pay special attention to recessed areas where custom die-cutting creates depth in the design.

    Spot Cleaning Immediate Response Address spills immediately by blotting (never rubbing) with clean, absorbent white cloths. PET yarn’s natural stain resistance prevents most substances from bonding, but quick response ensures complete removal. For sticky substances, apply ice to harden before gently lifting away.

    Weekly Deep Cleaning

    Extraction Cleaning Use carpet extraction equipment or commercial carpet cleaner designed for cut-pile carpets. Apply pH-neutral cleaning solution (pH 7-9) to avoid damaging PET fibers. Extract thoroughly, making multiple passes if needed to remove all cleaning solution residue.

    Edge and Shape Attention Custom shapes often have intricate edges that require careful cleaning. Use soft brush attachments to gently clean along die-cut contours without disturbing edge integrity. Ensure edges dry completely to maintain shape definition.

    Monthly Professional Cleaning

    Heavy Soil Removal For mats in very high-traffic applications, schedule monthly professional extraction cleaning. This deep cleaning removes embedded soil that daily vacuuming cannot reach, maintaining the mat’s vibrant appearance and extending lifespan.

    Inspection During Cleaning Monthly cleaning provides opportunity for detailed inspection of backing integrity, edge condition, and overall wear patterns. Address any issues promptly to prevent minor problems from becoming major damage.

    Commercial Laundering (When Appropriate)

    Shape Suitability Assessment Not all custom shapes are suitable for commercial laundering. Simple shapes (circles, ovals, gentle curves) generally launder well. Complex shapes with fine points, narrow extensions, or intricate cutouts may require alternative cleaning methods. Consult Universal Floor Mats before commercial laundering complex shapes.

    Proper Laundering Procedure If shape is appropriate for laundering:

    Pre-Wash: Shake out loose debris, pre-treat visible stains Wash Cycle:

    • 2-3 minutes, medium water level, 120°F (49°C)
    • Use low-pH non-ionic detergent (pH below 9.5)
    • Avoid harsh alkaline cleaners

    Rinse Cycles:

    • First rinse: 2 minutes, high water level, cold water
    • Final rinse: Increase temperature to 140°F if not drying immediately
    • Rotate wheel at wash speed with drain open for 1 minute

    Drying:

    • Air dry by laying flat or hanging (preferred for custom shapes)
    • If machine drying, use low heat (dryer basket temperature max 180°F/82°C)
    • Avoid over-drying which can damage backing
    • Lay flat to cool completely before rolling

    Post-Laundering: Always lay mats flat to cool and stabilize before rolling or returning to service. This prevents distortion of custom shapes.

    Alternative Cleaning Methods

    Hose-Off Method For outdoor cleaning or very dirty mats, hose off with water. For custom shapes, support the mat during cleaning to prevent stretching of intricate cut areas. Hang to dry completely (may require 24-48 hours) before returning to service.

    Extraction Without Laundering Many custom shapes are best cleaned with extraction equipment rather than commercial laundering. This method is safer for complex shapes while still providing deep cleaning benefits.

    Seasonal & Storage Considerations

    Promotional Event Rotation For custom shapes used at promotional events or seasonal campaigns, clean thoroughly before storage. Ensure complete drying (48+ hours) to prevent mold or mildew in storage.

    Storage of Custom Shapes Unlike rectangular mats that can be rolled, some complex custom shapes require flat storage to maintain shape integrity. Store in climate-controlled environment away from heavy items that could compress or distort the shape.

    Shape-Specific Storage

    • Simple shapes (circles, ovals): Can be carefully rolled
    • Complex shapes with extensions: Store flat
    • Large custom shapes: May require protective covering during flat storage
    • Intricate cutouts: Avoid folding or sharp creasing

    Cleaning Products

    Recommended:

    • pH-neutral carpet cleaners (pH 7-9)
    • Low-pH non-ionic detergents
    • Water-based spot removers appropriate for PET
    • Professional carpet cleaning solutions designed for synthetic fibers
    • Mild detergent diluted in warm water

    Avoid:

    • High-alkaline cleaners (pH above 9.5)
    • Bleach or chlorinated products
    • Harsh acidic cleaners
    • Solvent-based products
    • Excessive heat (above 180°F/82°C)
    • Steam cleaners with high heat settings

    Stain Treatment Guide

    Common Beverage Stains PET’s natural stain resistance handles coffee, tea, soft drinks, and juice effectively. Blot immediately, apply diluted carpet cleaner, let sit 3-5 minutes, blot with clean damp cloth, dry with clean dry cloth.

    Food Stains Most food stains release easily from PET. For greasy foods, apply cornstarch or baking soda to absorb oil, vacuum after 15 minutes, then clean normally.

    Ink & Marker Test rubbing alcohol on inconspicuous area. If safe, apply small amount to clean cloth and dab stain (don’t rub). Blot with water-dampened cloth, then dry cloth. PET typically resists ink penetration better than nylon.

    Inspection Schedule

    Daily Visual Checks (High-Traffic):

    • Overall cleanliness and debris accumulation
    • Immediate stain or spill identification
    • Mat positioning and movement

    Weekly Detailed Inspection:

    • Carpet pile condition and crushing patterns
    • Edge integrity along custom die-cut contours
    • Backing adherence and flexibility
    • Color vibrancy and print quality

    Monthly Comprehensive Assessment:

    • Wear patterns indicating need for rotation or replacement
    • Backing condition for cracking or curling
    • Complex shape area integrity (points, extensions, intricate cutouts)
    • Overall appearance relative to original installation

    Special Attention for Custom Shapes: Intricate custom shapes may show wear differently than rectangular mats. Sharp points, narrow extensions, or detailed cutouts may experience edge wear faster than broad surface areas. Monitor these areas closely and address any fraying or separation promptly.

Technical Specifications

Construction Details

Carpet Surface

  • Yarn Material: Acid-dyed Type 6,6 nylon OR Disperse-dyed PET (polyethylene terephthalate)
  • Carpet Weight: 32 ounces per square yard (heavy commercial grade)
  • Construction Method: Cut pile
  • Pile Height: High-twist, heat-set for crush resistance
  • Substrate: Freudenberg LUTRADUR® polyester spunbond non-woven fabric
  • Substrate Weight: 3.8 oz./yard² (130 grams per square meter)
  • Eco-Content: 100% recycled content (PET version)

Printing Technology

  • Method: High-definition digital printing
  • Resolution: 76 DPI (photographic quality)
  • Color Process: Layered color application
  • Color Options: 150 standard color palette
  • PMS Matching: Available for one-time setup fee
  • Design Capability: Fine details, shading, gradients, 3D imaging
  • Print Permanence: Acid-dyed (nylon) or disperse-dyed (PET) for fade resistance

Backing System

  • Material: Nitrile rubber (premium grade)
  • Thickness: 90-mil body thickness; 90-mil border thickness
  • Total Mat Thickness: 3/8 inch (0.375″)
  • Backing Options: Smooth or Universal Cleated
  • Durability: Will not crack or curl
  • Flexibility: Maintains integrity in complex custom shapes

Custom Shape Die-Cutting

  • Shape Options: Virtually unlimited custom shapes
  • Cutting Method: Precision die-cutting
  • Edge Finish: Clean cut edges following design contours
  • Design Complexity: Simple to highly intricate shapes
  • Maximum Width: 6 feet
  • Maximum Length: 23 feet
  • Minimum Size: 3′ x 3′ (9 square feet minimum)
  • Size Variance: 3-5% tolerance due to rubber expansion/contraction

Performance Characteristics

Visual Quality

  • Print Quality: Photographic-quality 76 DPI resolution
  • Color Vibrancy: 150 standard colors + PMS matching
  • Detail Reproduction: Captures fine lines, shading, gradients
  • 3D Imaging: Achieves dimensional appearance in graphics
  • Shape Accuracy: Precision die-cutting follows design specifications

Durability Ratings

  • Traffic Classification: Heavy commercial traffic
  • Expected Lifespan: 3-5+ years in moderate to high-traffic
  • Carpet Crush Resistance: High-twist heat-set construction
  • Backing Durability: 90-mil nitrile rubber for long-term performance
  • Edge Integrity: Clean die-cut edges resist fraying
  • Shape Retention: Custom contours maintain definition over time

Environmental Performance

  • Eco-Friendly Content: 100% recycled PET carpet (PET version)
  • Sustainability: Diverts plastic from landfills
  • Made in USA: Domestic manufacturing reduces carbon footprint
  • Recyclability: Carpet components recyclable at end of life

Safety Features

  • Slip Resistance: Nitrile backing provides secure placement
  • Smooth Backing: For hard floor surfaces
  • Cleated Backing: Enhanced grip on various floor types
  • Trip Hazard: Low-profile 3/8″ thickness
  • Static Dissipative: Prevents static electricity buildup

Stain & Fade Resistance

  • Stain Resistance: AATCC Grade 10 (no staining)
  • Natural Stain Resistance: PET yarn inherently resists stains
  • Fade Resistance: Excellent color-fastness
  • UV Stability: For indoor use; resists fading from artificial lighting
  • Chemical Resistance: Resists common cleaning solutions

Environmental Specifications

Operating Conditions

  • Recommended Use: Indoor commercial environments
  • Temperature Range: Climate-controlled environments preferred
  • Humidity Tolerance: Suitable for normal indoor humidity
  • Floor Compatibility: Hard surfaces (smooth backing); various surfaces (cleated backing)
  • Installation: Lay-flat design, no adhesive required

Cleaning & Maintenance

  • Vacuuming: Daily (high-traffic) to weekly (moderate-traffic)
  • Extraction Cleaning: Weekly to monthly depending on traffic
  • Commercial Laundering: Available for appropriate shapes
  • Drying Time: 24-48 hours after wet cleaning or laundering
  • Special Care: Custom shapes may require shape-specific handling

Chemical Resistance

  • Cleaning Solutions: pH-neutral to low-pH cleaners (pH 7-9.5)
  • Detergents: Low-pH non-ionic recommended
  • Stain Removers: Water-based products appropriate for PET/nylon
  • Heat Resistance: Maximum 180°F (82°C) for drying
  • Avoid: High-alkaline cleaners, bleach, harsh solvents

Customization Specifications

Shape Design Parameters

  • Shape Complexity: Unlimited—from simple circles to intricate designs
  • Minimum Feature Size:
    • Serif font text: 1″ height minimum
    • Sans serif font text: 1/2″ height minimum
    • Line thickness: 1/8″ (white/light colors 1/4″ minimum)
  • Design Restrictions: Very thin features may need sizing adjustment
  • Complex Evaluation: Special fonts reviewed case-by-case

Color Customization

  • Standard Colors: 150 color palette included
  • Color Matching: Layered color process for accurate reproduction
  • PMS Matching: Available for one-time setup fee (typically $270 per color)
  • Color Limitations:
    • Printing on white carpet base affects final color
    • Heat press process may lighten colors slightly
    • Exact PMS match challenging but achievable within tolerance
  • Light Color Caution: Light backgrounds show dirt more readily

Design Guidelines

  • Artwork Formats: Vector files (AI, EPS, PDF) preferred; high-resolution raster (PNG, JPG, TIFF) at 300+ DPI acceptable
  • Avoid: Screens, tints, transparencies (difficult to convert)
  • Background Colors: Darker or neutral tones recommended for longevity
  • Proof Process: Digital proof showing design on white carpet base
  • Approval Required: No production without customer proof approval

Size Specifications

  • Minimum: 3′ x 3′ (9 square feet)
  • Maximum Width: 6 feet
  • Maximum Length: 23 feet
  • Custom Sizing: Any dimension within maximum parameters
  • Pricing Basis: Overall rectangular dimensions (length x width)
  • Size Variance: 3-5% tolerance as rubber expands/contracts with temperature

Shape-Specific Considerations

  • Simple Shapes: Circles, ovals, rounded rectangles—easiest to produce and maintain
  • Moderate Complexity: Logo contours, gentle curves, standard geometric patterns
  • High Complexity: Intricate cutouts, fine points, narrow extensions, detailed silhouettes
  • Laundering Suitability: Simple/moderate shapes generally launderable; complex shapes require assessment

Compliance & Standards

Flammability Standards

  • DOC FF-1-70: Passes surface flammability of carpet
  • EN ISO 11925-2 (2010): Passes flammability testing
  • EN ISO 9239-1 (2010): Passes flammability testing
  • BS 4790 (1987): Passes textile floor covering flammability determination

Performance Ratings

  • AATCC Stain Resistance: Grade 10 (no staining observed)
  • Static Dissipative: Anti-static properties prevent electricity buildup
  • Commercial Grade: Designed for heavy commercial traffic

Quality Assurance

  • Made in USA: Domestic manufacturing quality control
  • Precision Die-Cutting: Computer-controlled cutting accuracy
  • Print Quality Control: Color matching and resolution verification
  • Backing Inspection: Nitrile rubber quality and adhesion testing
  • Shape Verification: Die-cut accuracy checked against design specifications
  • Proof Approval: Customer reviews and approves before production

FAQs

Virtually any shape you can imagine! Simple geometric shapes like circles, ovals, hexagons, and stars are popular choices. You can also create mats shaped like your company logo following its exact contours, product silhouettes (coffee cup for a café, tooth for a dental office, paw print for a veterinary clinic), mascot designs, or completely custom creative shapes. The only limitations are the maximum dimensions (6' wide x 23' long) and minimum practical feature sizes (1/2" for fine details).

We can accommodate a wide range of complexity from simple circles to highly intricate designs with detailed cutouts and fine points. However, very complex shapes with extremely fine features (narrow points less than 1/2", very thin extensions) may need slight design adjustments for structural integrity and practical use. Our design team will review your artwork and provide recommendations if modifications are needed to ensure the finished mat is both beautiful and durable.

Yes! One of the most popular applications is creating mats that follow your logo's exact contours. Provide your vector logo file (AI, EPS, or PDF), and we'll die-cut the mat to match. The high-definition printing will reproduce your logo with photographic quality, and the shape will follow the logo's outline perfectly—creating a dramatic three-dimensional branding statement.

The minimum size is 3' x 3' (9 square feet total area). Maximum dimensions are 6 feet wide and 23 feet long. These dimensions represent the overall rectangular area the mat occupies, not the actual custom shape itself. For example, a 4-foot diameter circle would fit within a 4'x4' rectangle. Very large custom shapes can be created up to these maximum dimensions.

Custom shape mats are priced based on the overall rectangular dimensions (length x width) that the mat occupies, not the actual cut shape area. For example, a 3-foot diameter circle is priced as a 3'x3' mat, even though the circular area is smaller. This pricing method accounts for material usage and die-cutting complexity. Complex shapes do not cost more than simple shapes of the same dimensions.

Absolutely! You can order different custom shapes for different locations, departments, or purposes. Volume pricing applies to the total quantity ordered, even with different shapes. This is perfect for businesses wanting department-specific shapes (HR heart, IT computer, Sales handshake) or retail chains needing location-specific designs.

The 150 standard color palette covers a comprehensive range of hues, tones, and shades suitable for most logo reproduction needs. For precise brand color matching, we offer PMS (Pantone Matching System) color matching for a one-time setup fee per color. While we can get very close to exact PMS colors, please note that several factors (printing on white carpet base, heat press process) may cause slight variations. Our proof process shows you the exact colors before production.

Several factors affect final color appearance: (1) We print on white carpet base which influences final color, (2) The heat press process used to bond carpet and backing can lighten colors slightly, (3) PET yarn has different color absorption properties than paper or screen displays. Our proof process accounts for these factors, showing you how your design will actually appear. Most customers find the results excellent, though exact PMS matching may be a few shades off

Yes, we recommend avoiding very light backgrounds (white, cream, pale colors) because they show dirt and soil more readily than darker or neutral tones. If your design requires light elements, consider using them as accents within a darker base rather than as the primary background. This guidance helps ensure your custom shape mat maintains its appearance longer in commercial environments.

Yes! The 76 DPI high-definition printing excels at reproducing photographic images, complex graphics with shading and gradients, and 3D imaging effects. However, avoid using screens, tints, and transparencies in your design as these don't convert well to our color palette. Solid colors and photographic elements work best. Our design team will review your artwork and provide guidance.

PET (polyethylene terephthalate) is a polyester yarn made from 100% recycled content reclaimed from plastic bottles and other post-consumer plastic waste. It's eco-friendly because it diverts plastic from landfills while creating a high-performance carpet fiber. PET offers superior stain resistance (AATCC Grade 10—essentially no staining), excellent fade resistance, and natural color-fastness that surpasses many traditional carpet fibers. You get environmental benefits without sacrificing performance.

No. The premium 90-mil nitrile rubber backing is specifically engineered to remain flexible and durable even in complex custom shapes with intricate cut patterns. Nitrile rubber maintains its integrity without cracking or curling, ensuring your custom shape mat retains its distinctive form throughout years of use. This is critical for custom shapes where backing failure would be particularly noticeable.

Classic impressions HD custom shape mats use the same premium materials and printing technology as our rectangular mats, with the added capability of precision die-cutting to any shape. The carpet quality, print resolution, backing durability, and eco-friendly materials are identical. The difference is purely in the shape possibilities—you're not sacrificing quality for customization; you're gaining shape flexibility with the same high performance.

Yes. The heavy commercial 32 oz./sq. yard carpet weight, high-twist heat-set construction, and 90-mil nitrile rubber backing are engineered for heavy commercial traffic. The natural crush resistance of the carpet pile and fade/stain resistance of PET yarn ensure these mats maintain appearance and performance in demanding environments. Regular maintenance (daily vacuuming in high-traffic areas) maximizes lifespan.

It depends on the shape complexity. Simple shapes with gentle curves (circles, ovals, rounded rectangles) are generally suitable for commercial laundering. Complex shapes with fine points, narrow extensions, or intricate cutouts may not be suitable for laundering because the agitation could stress delicate shape features. We'll advise you during the design process whether your specific shape is launderable, and provide alternative deep-cleaning methods if needed.

Use vacuum crevice attachments to reach into detailed areas, curved edges, and intricate cutouts where debris accumulates. For extraction cleaning, use soft brush attachments that can follow the shape's contours without damaging edges. Take extra care around fine points or narrow extensions—these areas may require gentle hand cleaning with damp cloth rather than aggressive machine extraction.

No, when done properly. Use vacuum with appropriate height settings for the carpet pile, and avoid overly aggressive suction at die-cut edges. The precision die-cutting creates clean edges that resist fraying, but gentle vacuuming technique (especially around intricate shape details) helps preserve long-term edge quality.

Storage method depends on shape complexity. Simple shapes can be carefully rolled (with largest dimension following the roll direction). Complex shapes with points, extensions, or intricate cutouts should be stored flat to avoid distorting the shape. Always ensure mats are completely dry (48+ hours after cleaning) before storage. Store in climate-controlled environment, protected from heavy items that could compress or distort the custom shape.

After artwork approval, production typically requires 10-15 business days for die-cutting and finishing. The digital proof process usually takes 2-3 business days from artwork submission. Shipping time varies by location (3-7 business days for most US destinations). Total timeline from artwork submission to delivery is typically 3-4 weeks. Rush production may be available—contact us with your deadline.

Absolutely! Every custom shape mat order includes a detailed digital proof showing your design with accurate colors (accounting for the white carpet base and production process) and the exact custom shape. The proof displays how your finished mat will look. We don't begin die-cutting or production until you approve the proof, ensuring complete satisfaction.

Our experienced design team reviews every custom shape design for practical feasibility. If your design has features that might not work well (text too small, lines too thin, shapes too fragile), we'll contact you with specific recommendations. Minor adjustments might include slightly increasing text size, thickening fine lines, or simplifying extremely intricate details. These modifications ensure your finished mat is both beautiful and durable

No separate die-cutting fees for standard custom shapes. The precision die-cutting is included in the pricing. If you require specific PMS color matching (beyond our 150 standard colors), there is a one-time setup fee (typically $270) per PMS color. This fee covers the color matching process and proof development.

We can provide material samples showing the PET carpet quality, nitrile backing, and print quality on rectangular samples. However, due to the custom nature of shape die-cutting, we cannot provide samples with your specific custom shape. The comprehensive digital proof process, combined with our satisfaction commitment, ensures you'll be delighted with your custom shape mat.

Custom shape mats excel wherever distinctive branding creates competitive advantage: retail store entrances (product-shaped mats catch attention), corporate lobbies (logo-shaped mats make powerful statements), promotional events (unique shapes stand out), themed environments (shapes reinforce themes), and anywhere traditional rectangular mats are too conventional. The "wow factor" of a well-designed custom shape mat is substantial.

These mats are designed for indoor commercial use. Limited outdoor use in covered areas (protected from direct rain, snow, and prolonged sun exposure) is possible, but not recommended for uncovered outdoor applications. For full outdoor exposure, we recommend our rubber-backed entrance mats specifically engineered for exterior conditions.

Both! Simple custom shapes work beautifully for both applications. For temporary events (trade shows, promotional activations, seasonal displays), choose smooth backing for easy placement and repositioning. For permanent installations (corporate lobbies, retail stores, restaurant entrances), cleated backing provides enhanced grip. Complex shapes with fine details are better suited for permanent installations where they won't undergo frequent moving.

Yes, with proper maintenance. The PET yarn's natural stain resistance (AATCC Grade 10) and commercial laundering capability (for appropriate shapes) make these mats suitable for healthcare and food service. Follow recommended cleaning protocols including regular vacuuming and periodic extraction cleaning or laundering. The eco-friendly materials and fade resistance support hygiene-focused environments.

Inspect your shipment immediately upon delivery and note any package damage on the carrier documentation. If your custom shape mat arrives damaged, photograph the damage and contact us immediately. We'll work with the carrier to file claims and arrange for a replacement mat to be produced and shipped as quickly as possible.

Yes! Many businesses create a coordinated look using custom shape mats in focal areas (entrances, reception desks) and rectangular mats in secondary locations. We can match colors and design elements across both custom shapes and rectangular mats for a cohesive branding program.

We retain your approved artwork and design specifications, making reorders and variations easy. You can order additional mats in the same custom shape, create new variations of your design, or develop entirely new custom shapes. If you've paid for PMS color matching, that color match is retained for future orders.

Do you offer design services if I only have a logo or basic concept?

Shipping & Customization

  • SHIPPING INFORMATION

    Shipping Methods

    Standard Ground Shipping Custom shape mats ship via UPS or FedEx Ground service. Special packaging protects custom shapes during transit—simple shapes may ship rolled, while complex shapes with intricate details may ship flat in reinforced protective packaging.

    Expedited Options Available

    • 2-Day Air
    • Next Day Air
    • Saturday delivery (where available)
    • Freight services for very large custom shapes

    Packaging

    Custom shape mats receive special packaging based on shape complexity:

    • Simple Shapes (circles, ovals): Carefully rolled with protective wrapping
    • Moderate Complexity: Rolled or flat-packed depending on dimensions
    • Complex Shapes: Flat-packed in reinforced boxes with edge protection
    • Large Custom Shapes: May ship on pallets or in oversized packaging

    All packaging designed to protect custom die-cut edges and prevent distortion during shipping.

    Processing Time

    • Standard Production: 10-15 business days after proof approval
    • Digital Proofs: 2-3 business days after artwork submission
    • Complex Shape Evaluation: Additional 1-2 days for intricate designs
    • PMS Color Matching: Additional 2-3 days for proof development
    • Rush Production: Contact for availability and pricing

    Delivery Timeline

    Ground Shipping from Ship Date:

    • East Coast: 3-5 business days
    • Midwest: 4-6 business days
    • West Coast: 5-7 business days
    • Alaska/Hawaii: 7-10 business days

    Expedited Shipping:

    • 2-Day Air: 2 business days
    • Next Day Air: 1 business day (order before cutoff)

    Shipping Costs

    Shipping calculated at checkout based on:

    • Overall mat dimensions (custom shape rectangular footprint)
    • Package weight and volume
    • Packaging method (rolled vs. flat)
    • Destination zip code
    • Selected shipping method

    Note: Complex custom shapes requiring flat packaging may have higher shipping costs than rolled rectangular mats of similar dimensions.

    Delivery Considerations

    Signature Requirements High-value custom orders may require signature upon delivery. Ensure someone is available during business hours to receive and inspect the shipment.

    Inspection Upon Delivery For custom shape mats, immediately inspect packaging and mat condition before signing delivery receipt. Examine custom shape edges, intricate cutouts, and overall shape integrity. Note any damage on carrier documentation.

    Special Handling for Complex Shapes Very large or intricate custom shapes may require special handling during unboxing. Follow any included instructions for unpacking to avoid accidental damage to delicate shape features.

    International Shipping

    Custom shape mats ship to Canada, Mexico, and select international destinations. International shipping requires:

    • Customs documentation and declarations
    • Extended delivery timelines (7-14+ days)
    • Applicable duties, taxes, customs fees (customer responsibility)
    • Potential restrictions on certain materials in specific countries
    • Contact customer service for country-specific requirements

    Order Tracking

    Tracking information provided via email once custom shape mat ships. Track through:

    • Carrier websites (UPS, FedEx)
    • Universal Floor Mats customer portal
    • Email updates at key milestones
    • Direct customer service contact for questions

    Lost or Damaged Shipments

    Damaged Shipments If packaging shows damage upon delivery, note it on delivery receipt and photograph all damage. Inspect custom shape mat carefully—pay special attention to intricate edges, fine points, and complex cutouts. Contact Universal Floor Mats immediately. We’ll work with carrier and arrange replacement production if necessary.

    Lost Shipments If tracking shows no delivery after expected timeframe, contact us immediately. We’ll initiate carrier investigation and work to resolve quickly, including rush replacement production if needed.

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